Privacy
Privacy Policy
What you share here matters, and a good deal of it is personal. This explains what is collected, why, and what you can ask for at any time.
Last updated 24 August 2026
This is an unreviewed draft. It was written as a starting point and has not been checked by anyone qualified to check it. Anything marked PLACEHOLDER is missing real information. Please do not treat this page as the practice’s legal position until it has been read, corrected and approved.
Who is responsible for your information
Transform Insideout is responsible for the personal information collected through this website and through sessions. In data protection law this makes the practice the data controller.
PLACEHOLDER: the registered business name, trading address and ICO registration number, if the practice is registered, need to be confirmed and added here.
PLACEHOLDER: contact email address for privacy questions to be confirmed.
What is collected
Only what is needed in order to reply to you and to provide sessions. The categories are set out below.
- Contact details you give when you enquire or book, such as your name and email address.
- The information you choose to share about what you are seeking support with.
- Notes kept in connection with sessions, where notes are kept.
- Basic technical information collected automatically when you visit the site, such as the pages viewed.
- PLACEHOLDER: confirm whether session notes are kept, in what form, and for how long.
Special category information
Information about health, emotional wellbeing and religious belief is treated as special category data and given extra protection in law. Because of what this practice does, some of what you share is likely to fall into that category.
It is used only to provide the support you have asked for, and it is handled with explicit consent, which you can withdraw at any time.
Why it is used
Your information is used for these purposes and no others.
- To answer your enquiry and arrange a discovery call or session.
- To provide the sessions you have booked and to keep any necessary records.
- To handle payments, where a payment is due.
- To meet legal, insurance or professional obligations.
- To send you emails you have specifically asked to receive, which you can stop at any time.
It is never sold
Your information is not sold, rented or traded, and it is not used to profile you or to target advertising at you.
It is shared only with services needed to run the practice, for example a booking system, an email provider or a payment provider, and only to the extent those services need it. PLACEHOLDER: list the actual providers once they are chosen.
It may also be shared where the law requires it, or where there is a serious concern about the safety of you or another person.
How long it is kept
Information is kept only as long as there is a reason to keep it, then deleted.
PLACEHOLDER: confirm the retention periods, in particular how long enquiry emails and session records are kept. Insurance or professional body requirements may set a minimum here.
Your rights
Under UK data protection law you have the right to ask what information is held about you, to have it corrected, to have it deleted in many circumstances, to restrict or object to how it is used, and to receive a copy of it.
To exercise any of these rights, get in touch using the contact details above. You will not be charged and a response will normally be given within one month.
If you are unhappy with how your information has been handled you can complain to the Information Commissioner's Office at ico.org.uk.
Cookies and analytics
This site sets no advertising or tracking cookies. Nothing non-essential runs unless you have allowed it, and you can change your answer at any time using the Cookie settings link at the bottom of any page.
Two things are asked about. Videos on this site are hosted on YouTube, and the player is not loaded at all until you allow it, so nothing is sent to YouTube before then. Anonymous page statistics are the second, and nothing is collecting them at present.
Your answer is kept in your own browser's local storage rather than in a cookie, which means it stays on your device and is never sent to us.
Two things happen either way, because the site cannot work without them. The booking area is provided by our booking platform and uses the storage it needs to keep you signed in and to take a payment securely. Card details are handled by Stripe and are never seen by us.
PLACEHOLDER: if an analytics tool is added, name it here, say what it collects and how long it keeps it, before it is switched on.
Changes to this policy
If this policy changes, the updated version will be posted here with a new date at the top.